E-commerce pros and cons – under examples of our recent e-commerce developments:
E-commerce advantages – E-commerce website example: Kuati
E-commerce advantages – E-commerce website example: Soniccouture
E-commerce advantages – E-commerce website example: Direct Cars UK
E-commerce advantages – E-commerce website example: Lyn-Mar
E-commerce advantages and e-commerce disadvantages
Benefits of e-commerce
A well built web e-commerce site can bring a wealth of benefits, facilitating and automating the e-commerce whole processes. In our e-commerce developments we offer, to name but a few:
- Robust interface
- Shopping cart
- Search and “narrow down” facilities
- Product browsing
- Catalog management & browsing
- Mobile commerce
- Checkout & administration functions
- Shipping
- Payment
- Customer service
- Customer accounts
- Order management
- Stock control
- Automated documentation: invoicing, payment and dispatch notices
- Advanced sales analytics & reporting
- Site management (CMS – Content Management System)
- Marketing promotions & tools
- Search Engine Optimization (SEO)
In addition, we can offer additional features such as:
- Multi currency support
- Products comparisons
- “Guest” checkout
- Free shipping option
- Manifold images per product
E-commerce drawbacks
Most commonly discussed e-commerce disadvantages are:
- Security (disclosure of financial details, security of payment, identity theft, etc.)
- Delivery issues (delay in receiving goods, transport risks, payment to delivery gap, etc.)
- Customer confidence – product description & presentation (“real product”, exaggerated product descriptions, inability to test goods, online and e-commerce scams)
- Service levels – lack of human contact (lack of or limited social experience in e-commerce)
- International legislation and taxes (e-commerce business country of origin VS customer location, diffrences in taxes and product restrictions for different countries)
Contact us to discuss your e-commerce development requirements – just email or call 0208 133 544 !
